Customer service is more important now than ever before, with social media, online reviews and a brands reputation directly influencing a customer decision on where to spend their money. Gain five star Google reviews today.
If you have an unhappy customer we’ll tell you in real time, and enable you the chance to win back customers using our live customer alerts, really boosting your customer retention!
They thought you were ‘average’? Reply with customised offers and discount codes, giving then that little incentive needed to guarantee a return customer, fuelling your companies growth.
Give your biggest fans the biggest voice! If they score you 9 or 10, prompt them to directly leave a Google review or facebook review. You could even say thank you with a free gift or offer.
compared to just 8% email
Custom thank you messages Customer alerts 24/7 access to live dashboard Industry benchmarks
Custom thank you messages Customer alerts 24/7 access to live dashboard Industry benchmarks Emoji’s to increase engagement Google reviews prompt for SEO Priority support
If your business has unique needs which exceed requirements of our other packages, please contact us today as we have the capabilities to create bespoke programmes for your company.