Get instant feedback & more online reviews with Out of Ten
93% of customers will read an online review before choosing a car dealer, mechanic or car rental company. The automotive market has more than it’s fair share of trust issues, especially in attracting new customers. Let Out of Ten help you manage your online reputation. Hear what your customers are saying about you on Google, Facebook and other online review sites. Improving customer experience is paramount if your goal is to drive repeat service work, used car sales or simply attract new customers.
Out of Ten offers the complete solution to Rental companies, Garage & Car dealership owners, to gain real time customer feedback and supercharge your online reputation.
Why use Out of Ten for online reviews and feedback
We use the world’s leading metric of customer happiness: the Net Promoter Score® (NPS). The Automotive industry has a NPS Benchmark of 51. We give visibility to business owners, empowering them to see how they stack up against their competition. We understand you & your customers are busy! So we prompt your customers for feedback at a time that suits, gaining maximum engagement. Perhaps the same evening of their service, or 7 days after having their new car? It’s what works for you! We only use conversational, interactive SMS conversation to personalise the experience whilst achieving the highest engagement possible! All your data can be viewed on your simple dashboard 24/7. We have no lock in contracts
and it takes only ten mins to set up. View our plans here.
Automotive industry statistics
84% of people trust online reviews as much as a recommendation from a friend.
95% of SMS will be opened within 3 minutes of being received.
Only 1 out of 26 unhappy customers will actually complain.