Get more salon online reviews with Out of Ten
93% of clients will read an online review before visiting a hair salon. Salon clients have more platforms than ever to leave their online feedback. Let Out of ten help you manage your online reputation. Hear what your customers are saying about you on Google, Facebook and other online review sites. Improving customer experience is paramount if your goal is to increase client rebooking and to attract new customers. Out of ten offers the solution to salon owners that gains real time customer feedback and supercharges your salon online google reviews.
Why use Out of ten for salon reviews and feedback
We use the world’s leading metric of customer happiness: the Net Promoter Score® (NPS). The Hair salon industry has a NPS Benchmark of 64. We give visibility to salons empowering them to see how they stack up against their competition. We understand you & your customers are busy! So we prompt your customers for feedback at a time that suits, gaining maximum engagement. Perhaps 24 hours after that new balayage? or 48 hours after a new colour? It’s what works for you! We only use conversational, interactive SMS conversation to personalise the experience whilst achieving the highest engagement possible! All your date can be viewed on your simple dashboard. We have no lock in contracts
and it takes only ten mins to set up. View our plans here.
Hair Salon Reviews industry statistics
Sms gets more than 5 times the response of email surveys.
Rebook your clients with tailored offers.
Turn Happy clients into positive online reviews.
How did Out of ten boost Eva and Frankies online reviews?
Eva and Frankie Hair Salon before:
- No customer feedback platform
- Zero online google reviews
- Low customer rebookings
Eva and Frankie Hair Salon after:
Increased 5 Star Google reviews from 0 to 29 in under 2 months.
Rebooking increased by 15% in 2 months
Real time Customer feedback. Allowed Salon manager to address salon customer service issues and wow the customers with amazing service,increasing the salon NPS score from 41 to 84